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Privacy Policy

This policy explains what information is collected and how it is used to run accounts, orders, payments, seller tools, and support flows.

Information We Collect

We collect account details, contact information, delivery addresses, order details, payment verification references, and seller business information needed to operate the marketplace.

How We Use Information

We use information to create accounts, process orders, verify payments, manage deliveries, support replacements, communicate important updates, and protect the platform from misuse.

Payment Data

Payments are processed through a payment provider. We store payment identifiers and verification details, but we do not store full card, UPI, or banking credentials.

Cookies and Sessions

We use secure session cookies to keep users signed in, refresh access, support authentication, and protect restricted customer, seller, and admin pages.

Sharing Information

We share only the information required to complete platform operations, such as order details with sellers and delivery details needed for dispatch.

Data Protection

We use reasonable technical and operational safeguards to protect account, order, and seller information. No online service can guarantee absolute security.

Your Choices

You can update account details where supported, contact support for help, and log out to clear active access cookies from your browser.

Questions About Privacy?

Contact support if you need help with account information, order records, or privacy-related requests at alhasifhastoos@gmail.com.

Contact Support